Holy cow! When I found out I was nominated for Ingram's Magazine's "Twenty in Their Twenties" 2015 list of young KC professionals I was excited, but to find out that I was chosen among so many other amazing professionals in KC, I'm (almost) speechless.
From the article:
"It doesn’t matter whether you’re selling Jed Clampett’s jalopy or Doc Brown’s DeLorean, if it isn’t pulling ’em into the dealership to kick the tires, your on-line site isn’t driving sales. As eCommerce manager for Soave Automotive Group’s Aristocrat Motors, Kris Nielsen saw a need for a new strategy to follow up with prospective customers, infused a growing on-line response team with processes that embraced transparency and quality, and saw the share of sales from on-line prospects rise from 10 percent to 30 percent. Nielsen brings that same yen for innovative approaches to his other duties as customer-service manager, raising customer-satisfaction scores through tactics like creating an empowerment allowance to let the staff solve customer issues without management approval."
While the article plays up my digital strategies as the source of the success I would not have been able to accomplish anything in my role without the amazing support of my employers and the amazing performance of my co-workers that made it all possible.